Panorama Customer Relationship Management, CRM-P, is a business strategy tool dedicated to customer loyalty, through satisfaction experience, the service and the constant and efficient relationship. The robust and the quality of the system is adapted to the needs and expectations of your company, based on information collected, analyzed and treated, in the areas of marketing, administrative, sales and customer service. It shows useful information in order to create a business model as well as a quality standard.

Features

Sales management and recurring billing

Purchase Process Management

Accurate inventory and stock

Creation of sales and relationship channels

Segmentation of customers by needs and interests

Potential market analysis

Sales team evaluation

System users task log

Call Center Service Improvement

Historic register of client contacts

Customer loyalty through Customer Loyalty Programs

Negotiation and customer service improvements

Centralization of data in a single place, avoiding potential losses

Processes automation

Integration with other systems of corporate management

Colors and logo adapted to the visual identity of the company

Benefits

Clients needs identification

Potential clients identification

Close relationship with customers, strengthen and expand business

Anticipation for the business strategy definition

Integration with other systems of corporate management

Achieve results more quickly

Increase the billing

Expenses reduction

Customer retention



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